Terms of service

Terms of Service

Last Updated: November 7, 2026

Welcome to Sirlene. These Terms of Service govern your access to and use of our website and services.

By visiting our website or placing an order, you agree to these terms, subject to any mandatory consumer rights that apply in your location.

Website Use

You agree to use our website for lawful purposes only.

You must not:

- Use our website for fraudulent activities.
- Attempt to interfere with website security.
- Submit false or misleading information.
- Copy or misuse our website content without permission.

Products and Descriptions

We make reasonable efforts to display accurate product descriptions, images, colours and specifications.

Actual product colours may vary slightly depending on your screen and device settings.

Product availability may change without notice.

Pricing and Payments

All prices and applicable currencies are displayed on the product page or during checkout.

Shipping charges, taxes and other applicable costs will be disclosed before the purchase is completed, where required.

Payment must be completed using an available payment method at checkout.

Orders and Acceptance

After placing an order, you will receive an order confirmation.

An order confirmation does not necessarily mean that the order has been accepted for fulfilment.

We reserve the right to cancel or refuse an order where legally permitted, including in cases involving suspected fraud, inaccurate pricing or unavailable products.

If payment has already been taken for a cancelled order, the applicable refund will be processed.

Shipping and Delivery

Delivery estimates and shipping arrangements are explained in our Shipping Policy.

We will communicate material delivery delays and provide cancellation and refund options where required by applicable law.

Returns and Refunds

Our Refund and Return Policy explains how to request returns, cancellations and refunds.

Nothing in these terms removes or restricts consumer rights that cannot legally be excluded.

Intellectual Property

All original content on this website, including branding, logos, graphics, photographs, text and design elements, belongs to Sirlene or its respective licensors.

Unauthorised reproduction or commercial use is prohibited.

Third-Party Services

Our website may use third-party services such as payment providers, analytics platforms and shipping companies.

Their services may be subject to separate terms and privacy policies.

Limitation of Liability

Nothing in these terms excludes or limits liability where doing so would be unlawful.

Subject to applicable law, Sirlene is not responsible for indirect losses that could not reasonably have been anticipated.

Changes to These Terms

We may update these Terms of Service from time to time.

Any updated version will be published on this page with a revised date.

Governing Law

These terms are subject to applicable laws and mandatory consumer protections in the jurisdictions where our customers reside.

Nothing in these terms removes any mandatory consumer rights available under local law.

Contact

For questions regarding these terms:

Email: contact@sirlene.shop

Sirlene – Wear the Elegance.